Scrap metal traders are finding out that a deal’s a deal in China – until it’s not. The question is, over the long term, will the Chinese adopt our practices or will we adopt theirs? I hope for the former. It’s such a shame when someone is willing to sell their good name for a few dollars, and the small immediate payback will be greatly outweighed by transaction friction for years to come.
I have said before that I think the Q&A facility of LinkedIn is one of its greatest strengths. Here’s a recent question asking how to build a better e-zine that is an example of what I mean.
I have challenged myself to build an admin panel for my Zen Cart Combination Discounts module. (You can see the original announcement on Twitter from a few days ago.) Stay tuned for more details.
I’m a huge Seth Godin fan, but I had just never gotten around to reading The Dip. But on the strength of Shoemoney’s recommendation I grabbed a copy, and thoroughly enjoyed it. To synthesize it in a sentence:
Never quit something with great long term potential just because it’s unpleasant right now. But be sure it has great long term potential before investing any more energy into it.
I was disappointed to read this review of Nike’s return policies in the Wall Street Journal. In this age of Yelping, why aren’t companies dealing more effectively with dissatisfied customers?
Interesting story from Network World about Washington State suing an SEO consultancy.
Melissa Burdon (who I’m sure has very smooth legs) talks about what improving the likelihood of conversion based on her experience buying leg waxing strips. Thanks, Melissa!
NPR’s MarketPlace had a segment last week about the resurgence of layaway as a payment method. Layaway – which fell out of favor as credit cards gained popularity – is a way to offer no-cost financing to your customers; the only cost to you as a vendor is the bookkeeping required to track payments. Hope you’re considering it for your store this holiday season!