Linda Bustos’ great list of design elements that impede e-commerce.
Melissa Burdon (who I’m sure has very smooth legs) talks about what improving the likelihood of conversion based on her experience buying leg waxing strips. Thanks, Melissa!
A very interesting survey of checkout buttons from our friends in Vancouver, Canada.
Elastic Path lets a guest poster discuss some cross selling strategies.
Take a look at Buy Your Friend a Drink. Phase II suggestion: a “lap dance” checkbox. 🙂
Looks like those wacky FLDS fellers have set up their own cart. One missing yet obviously required feature: quantity discounts. 🙂
So I booked a Choice Hotel room this weekend, and being a non-smoker, selected a non-smoking room, as identified by this icon:
Except … that wasn’t the no-smoking icon. This is the no-smoking icon:
Given the choice of millions of colors, why on earth would they reuse red? Why not, oh, say, red and green?
Question: are any icons on your site ambiguous?
If you don’t have a shopping cart but are still using your website for marketing, elementfusion.com has some design principles for your site.
An interesting list from AllBusiness.com. The usual suspects are mentioned; what caught my eye was the fact that they listed customer service as a key success indicator; this is the opposite of what I quoted ShoeMoney as saying last week (original post here). Who’s right? I believe AllBusiness is correct; poor service eventually harms you.