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E-Commerce Times: the E-Business and Technology Super Site
Mt. Gox: Bankrupt, Accused and Hacked, Oh My!
The drama surrounding Mt. Gox, once the world's largest Bitcoin exchange, has intensified. The company on Sunday filed for Chapter 11 bankruptcy in the U.S. -- less than two weeks after taking a similar action in Tokyo, where it's based. It apparently made this move to freeze a lawsuit initiated in a federal court in Chicago by a customer seeking $25,000-worth of bitcoins and class action status.
Salesfusion Bumps Up Lead Scoring in New Marketing Automation Release
Salesfusion has released a new version of its marketing automation platform enhanced with the lead-scoring capabilities it acquired with its purchase of LoopFuse. The end result of this newly integrated product is a marketing automation application that has predictive lead scoring and is priced and configured to be used by mid-market companies, said Salesfusion CEO Christian Nahas.
The Increasing Business Risk of Cloud Cyberattacks
It is hard to figure out which is growing at a faster pace -- movement to the cloud or cybercrime. Cybercrime is following the data to the cloud, according to reports, to find and steal cloud data of hotel records, credit card information, and maybe even corporate secrets and the client files of lawyers. The concept of managing data for business on a remote computer is actually 50 years old.
Privacy Groups Bring WhatsApp Worries to FTC's Door
The consumer privacy backlash stirred up by Facebook's recent deal to purchase WhatsApp for $19 billion is now in full swing. The Electronic Privacy Information Center and the Center for Digital Democracy jointly filed a complaint about the deal with the FTC. Following the announcement of the agreement, both companies offered reassurances that WhatsApp user data would be safe from Facebook.
Adding Channels Won't Fix Broken Customer Service
Technology allows businesses to take care of customers in new and different ways. Think of the multiple options we have for customer service with many businesses today: phone, chat, text, email and sometimes social media channels. They all have their own nuances, and they all place specific demands on your staff. The problem is that a new channel won't fix what's causing other channels to fail.
1,000 Strikers Protest 'Illegal' Offer, Hours at IBM Factory in China
Workers at a factory in China are on strike after rejecting compensation plans offered as a result of IBM's $2.3 billion deal to sell its low-end server business to Lenovo. More than 1,000 workers brought production to a halt Monday at IBM's International Systems Technology Company server-making factory in Shenzhen, Guangdong. The strike has continued throughout the week with no end in sight.
Getty Shifts to Plan B for Monetizing 35MM Images
Getty Images, the stock photo giant that many professional photographers loathe but amateurs love, on Thursday announced it will allow consumers to embed its images free for non-commercial purposes on blogs, social networks and other websites. The move indicates the company, whose battery of highly paid lawyers has chased copyright violators for years, is bowing to the brave new Internet world.
Mobile Email Marketing Rule No. 1: Short Subject Lines
OK people, it's 2014. Email marketing has been an important marketing tactic for a good 15-20 years. Email marketing for mobile devices is a newer variation of this tried-and-true channel, but it still isn't rocket science. So why, I ask you, do so many marketers still refuse to learn the most basic tenet of email marketing? Namely, that the subject line is the most important part of the content.
Sprint Softbank's Jockeying for the Inside Track
What is going on with Sprint Softbank? What will the company look like when it finally emerges from its cocoon? Who else will it merge with? Where will it be based? There has been quite a bit of transformational work going on. Sprint and Softbank won U.S. government approval after months of vigorous debate and got together last summer. It once seemed doubtful the merger would happen, yet it did.
Flipboard Gets Its Hands on Zite
Zite has traded hands again, three years after CNN bought it for $20 million. Flipboard now is acquiring the service, CNN reported, initially pegging the new sale price at $60 million. It later backed away from that figure, calling it "inaccurate." The transaction is a multi-stage deal in which CNN gains an equity stake in Flipboard, according to unnamed sources.
The Order to Cash Subscription Process
Subscription companies face many of the same challenges that more conventional companies face, but the nature of these businesses puts an entirely different spin on the challenges. All companies have to acquire new customers, make products and price them attractively without leaving money on the table. Once a product is purchased, a company needs to get the cash in house as quickly as possible.
Federal Agencies Knee-Deep in Mobile Devices
U.S. government agencies are moving briskly into the mobile era, spurred by the fast pace of technological change. The scope of the federal mobile market is broad-based, and to some degree depends upon what is meant by such terms as "wireless," "mobility" and "digital." The parameters of that market are coming into focus, with federal agencies recently having created a track record of procurement.
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