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E-Commerce Times: the E-Business and Technology Super Site
Comcast Blithely Juggles Its Options
Although its year-long effort to merge with TWC was derailed last month, Comcast gave investors good news about its first-quarter performance. It reported a 10 percent earnings hike for its first quarter, driven by growth in its high-speed Internet business. Total revenue increased by 2.6 percent to $17.9 billion for the quarter, despite $99 million in costs related to its failed merger attempt.
Our Bodies, Our Security: Biometrics vs. Passwords
Text-based usernames and password pairs should be replaced with biometric credentialing, such as vein recognition and ingestible security tokens, suggests Johnathan LeBlanc, PayPal's global head of developer evangelism. Celebrities have been mortified, Sony Pictures Entertainment brought to its knees, and Home Depot sent scrambling to EuroPay Mastercard Visa's chip and pin earlier than mandated.
Apple, IBM Bring Tech to the Rescue for Japan's Seniors
Apple and IBM last week announced an initiative with Japan Post Group to provide seniors in Japan with iPads preloaded with apps and analytics designed to improve their quality of life. Japan Post Group will launch a pilot service later this year and gradually expand it to cover 4-5 million customers by 2020. This is one of several undertakings to deal with aging in Japan.
Faulty Taptic Engine Could Make Apple Watch Rollout Sputter
A production snag in making the component that provides tactile feedback in the Apple Watch could impact its availability in coming weeks. Quality control problems with the Chinese maker of the component reportedly have forced Apple to move nearly all manufacturing of the unit to a Japanese company. Delays in the availability of the watch could occur as it ramps up production.
Feds Get Forward-Looking IT Procurement Advice
Federal agencies need to change course in handling IT spending quickly, particularly in reversing the inertia behind longstanding conflicts between CIOs and CFOs over the procurement of IT resources, according to IDC Government Insights Research Director Shawn McCarthy. Government IT managers need to focus on the advantages of newer technologies, suggested Gartner Research Director Rick Howard.
Twitter Takes It on the Chin
Twitter's stock took a hit when investors got an early look at first quarter earnings, leaked just ahead of closing time on Tuesday, ahead of the company's Wednesday announcement. Shares plummeted about 18 percent from Tuesday's opening price of $51.84. The slide continued on Wednesday, with the loss of a couple more percentage points, and the share price hovered near that level through Thursday.
Salesforce Jumps Into HR
I recently praised Salesforce for having the smarts to not get into enterprise resource planning several years ago. It was a good decision, I thought, because there was no upside for them to invade such a well-established market -- better for them to focus on a blue ocean strategy in which they went after new applications. I think the market's evolution has proven the wisdom of that approach.
Is Comcast, TWC Dead or Just Sleeping?
Now that the Comcast, Time Warner Cable merger deal has failed, what's next? I think it's likely that if Time Warner Cable is still around, the deal might be tried once again in a few years after the industry has transformed itself. Comcast obviously is still interested in expanding with Time Warner Cable and will try this merger dance again in a few years. This has worked before.
Shiny Apple Has a Few Soft Spots
Apple on Monday reported another quarter of stellar earnings, detailing its drive to 27 percent revenue growth on the backs of its iPhone, Mac and App Store sales. The company generated $58 billion in revenue in the second quarter -- about a $12 billion increase year over year -- and posted a net profit of $13.6 billion, roughly $3 billion more than the year-ago quarter.
Amazon Goes Full Bore for B2B Commerce
Amazon on Tuesday announced Amazon Business, transforming its 3-year-old Amazon Supply B2B marketplace with new features and benefits, and a massively increased product selection. Amazon Business offers customers everything from IT and lab equipment to traffic signs, industrial deep fryers and 55-gallon steel drums. Customers will need a business license to register.
Satisfying Customers in the Digital Transformation Era
Customers are changing the rules of business. They are well informed and well connected, and they have high expectations. Business success in the digital world depends on individuals who make recommendations based on their personal experience. These customers expect a seamless and consistent experience, regardless of which device they are using. They demand intelligent digital interactions.
When Elon Met Larry
Tesla Motors founder and CEO Elon Musk reportedly almost sold his electric car company to Google. Tesla was on the verge of bankruptcy, and Musk had all but signed the documents that would have handed over the company, according to an excerpt from the upcoming Elon Musk: Tesla, SpaceX, and the Quest for the Fantastic Future. The book will be available May 19.
Patent Holders: Google Wants Your IP!
Google on Monday announced it will open an experimental portal to purchase patents from their holders between May 8 and May 22. The move is widely seen as an attempt to shut off patent trolls. Patent holders have to set the price at which they're willing to sell their IP, and they will be told by June 26 whether Google wants to buy. Payments will be made through ACH by late August.
VMware Draws on Open Source to Manage Cloud Micro Services
VMware last week released details about two new open source projects -- Project Lightwave and Project Photon -- that aim to bridge the divide between the company's virtualization software and other vendors' containers. Both projects integrate into VMware's unified platform for the hybrid cloud, allowing the company to create a consistent environment for cloud-native and traditional applications.
Marketing's Next Act
Marketing continues to heat up as the next big thing in CRM. It's so big that I can see it splintering in multiple ways to accommodate all the permutations that are suddenly possible, thanks to big data, analytics, and a determination to get beyond using marketing technology as a glorified accounting system designed to limit "losses" due to marketing. You can't win by limiting your losses.
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