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E-Commerce Times: the E-Business and Technology Super Site
Snapchat Wants to Make Ousted Cofounder Shut Up
Attorneys for Snapchat executives Evan Spiegel and Robert Murphy have applied for a restraining order and order to show cause against cofounder Reggie Brown, who is currently in litigation with the company over his ouster. The restraining order would keep Brown from publicizing confidential details about the ongoing case, in which he alleges he was unfairly removed from the company he cofounded.
Cops' Cellphone Data Collection Challenged
Sen. Edward Markey plans to soon introduce legislation that will restrict the bulk collection of Americans' cellphone data by U.S. law enforcement agencies. "We need a 4th Amendment for the 21st century," he said. "Disclosure of personal information from wireless devices raises significant legal and privacy concerns, particularly for innocent consumers."
EC to Nokia: Don't Even Think About Patent Trolling
The European Commission has issued a stark warning to Nokia to not become a patent troll. The company sold most of its mobile phone business to Microsoft earlier this year but retained its patent portfolio. The EC cleared the acquisition last week, but the deal has sparked concerns that Nokia may more rigorously enforce its patents by initiating lawsuits.
Email Marketing for the Holidays, Part 2: Crafting a Compelling Call to Action
There's no doubt email marketing has become nonnegotiable for retailers during the holiday season, and that's particularly true on the mobile side. Mobile emailed offers are also playing bit roles in other strategies, such as showrooming. Retailers have learned not to push against this trend but to fight back by targeting shoppers while they are actually in the store.
LexisNexis' Flavio Villanustre: Insurance and the Big Data Bonanza
Insurance companies have always been adamant about spotting and controlling risks. That, after all, is the basis for accepting policyholders and placing them into rate categories. Before the Big Data explosion, insurance companies crunched numbers like everybody else. Today, however, the insurance industry is fast becoming one of the biggest consumers of Big Data services.
Legislators Aim to Send Patent Trolls Packing
The U.S. House of Representatives on Thursday passed the Innovation Act, a bipartisan bill seeking to curb frivolous lawsuits by patent trolls, by a vote of 325-91. Bill H.R. 3309, whose chief sponsor is House Judiciary Committee Chairman Bob Goodlatte, will go before the Senate where a similar bill was introduced Nov. 18 by Sens. Patrick Leahy and Mike Lee.
Moxie Stitches Together Social Enterprise Options
Moxie Software, a provider of enterprise social software, has updated its Spaces by Moxie suite of applications with new features in its Chat Spaces, Email Spaces and Knowledge Spaces modules. Moxie Software's user base tends to be large B2C companies that have high-volume interactions with their customers, said Chief Marketing Officer Tara Sporrer.
Cyber Shoppers Beware! Those Juicy Deals May Be Hot Air
This Cyber Monday, retailers of every stripe ran countless ads proclaiming the big shopping day's special deals -- including this one: A Nikon D3200 Two Lens Zoom Kit, originally priced at $799.95, marked down to $499.95. Sounds good, right? We thought so too, but try as we might, we couldn't secure the camera at the deal price. And we tried.
SMBs Hop on Virtualization Gravy Train
Mentioning virtualization technology to typical computer users in a work environment will get you a puzzled look. Despite the apparent obscurity of this IT trend, virtualization is making an increasingly large impact on SMBs. Some type of virtualization was reported in place by 77 percent of firms with 500 or fewer employees who responded to a recent survey.
Apple's iBeacon to Follow iPhone-Toting Customers Around Stores
Apple has taken a step toward a more interactive shopping experience, activating iOS 7's iBeacon technology at its 254 U.S. retail outlets. It was to start providing information about in-store products and services directly to customers' iPhones, based on their location within the store, on Friday. The iBeacon technology allows Apple to target iPhones within a centimeter.
Apple Scores Huge China Mobile Deal
Apple and China Mobile reportedly have cut a deal that will bring the iPhone to China's largest mobile carrier. The official announcement of China Mobile's iPhone rollout is expected on Dec. 18, when the carrier plans to raise the curtain on its new 4G network. "The reason this deal is important is it adds seven Verizons to Apple's available market," said Carl Howe, research director for the Yankee Group.
CRM's Frayed Ends
The buyer-seller relationship we most often think of is one in which all the responsibility is loaded on the seller. The seller convinces the customer to buy, then provides support and further marketing to keep the customer loyal. Not every selling relationship works this way, however. When both ends of the sale have a responsibility, things get a little cloudier and more complex.
Microsoft Cranks Up Security to Lock Out Government Spies
Microsoft is taking steps to make its customers' data more secure in the wake of revelations about government spying. The company was implicated in NSA snooping operations after former government contractor Edward Snowden leaked documents related to the agency's activities earlier this year. Government spying on Microsoft's servers constitutes a persistent threat, said General Counsel Brad Smith.
AT&T Dials Down Pricing on No-Contract Plans
AT&T on Thursday announced new, lower-cost no-contract plans for customers who pay for their own devices. The new Mobile Share Value plans, which will be available beginning Dec. 8, will be open to new and existing wireless customers and will include a no-contract option that allows smartphone customers to save $15 per month by supplying their own device, AT&T said.
Sprint and T-Mobile Are Gunning for 2014 Recovery
Sprint and T-Mobile have had the roughest time during the last several years. At the same time, both AT&T Mobility and Verizon Wireless have been hitting home runs, year after year. Now it looks like both Sprint and T-Mobile are gearing up for a recovery in 2014. Three questions: Will they be successful? Will they impact the industry? Which companies will they take business from?
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