That Software Guy! eCommerce Starts Here!
Please note: I *only* do Zen Cart support; I do not offer support for osCommerce, OpenCart, or any other open source shopping carts.

You're busy running your business. Why would you want to run your website too?

As the primary support person for your Zen Cart website, I take care of:
  • Installing security patches
  • Fixing errors that occur because of changes made by your hoster
  • Following up on any issues you report
  • Upgrades and updates on your schedule
  • Dealing with reported issues from your security scans (by SecurityMetrics or whatever service you use).
In addition, I give each site a monthly check to ensure that there are no error logs (and when there are logs, I fix the problem).

Something you might want to consider is going on support, where I am the primary support person on your site. That way, In addition, when you want a change to your site, you only pay for actual hours spent. Note that because I am checking your site every month, the minimum per month bill is 0.25 hours.

This is much cheaper than paying per job: if you ask me for a quote for a small job, I have to think worst case about all the things that could go wrong. Now sometimes things go wrong and sometimes they don't so it all balances out for me, but for you, you are consistently paying a worst case price. If you go on support, you only pay my actual time because you have a deposit on file that I can bill against.

What I do for people who want to go on support for their site(s) is I take a payment of $1000 for a block of 10 hours, and then I deduct as you need it for my actual time rounded up to the quarter hour.

To start on support, please purchase a 10 hour block of time from my store. I will need your zen admin, ftp and cPanel credentials. Instructions for sending credentials are below.

To send credentials, go to PrivNote.com, and enter the following information:
Zen Cart Admin URL:
Zen Cart Admin userid:
Zen Cart Admin password:

FTP Hostname:
FTP Userid:
FTP Password:
(If SFTP is used, please note port number or any other relevant details)

(If required)
CPanel URL:
CPanel Userid:
CPanel Password:
Then press the "Create Note" button and send me the URL.